Implementation of consolidated automated dispensing cabinets (ADCs) has been consistently associated with reductions in medication dispensing error rates, although one simulation-based study (Table 1) suggests that a more ADC-dependent model resulted in an unfavorable shift in staff skill mix (i.e., reduced pharmacy technician workload at the expense of the nursing staff) and corresponding human resource costs compared to the hybrid distribution model, which was less dependent on ADC dispensi...
Automated dispensing cabinets (ADCs) have been utilized in direct patient care areas since the 1990s, with studies since then evaluating its efficacy in medical error reduction and subsequent cost savings. One previous study using the McLaughlin Dispensing System observed lowered error rate compared to use of doses dispensed from a satellite pharmacy (10.6% vs 15.9%) over a two-week trial period, while another which utilized the Baxter ATC-212 automated dispensing system found daily cart filling time to be significantly reduced, but overall time savings was not significant (<0.5 full-time equivalent), and drug costs were increased due to the acquisition prices for bulk drugs used by the automated dispensing system. In a more recent study, ADCs were observed to reduce overall error rate, but errors of greater severity increased. Though a positive financial impact was observed based on both operation and investment costs, these findings were based on nurses’ time gained, and findings ...
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A search of the published medical literature revealed
12 studies investigating the researchable question:
What data is available for health systems with consolidated automated dispensing machine (i.e., Pyxis, Omnicell, etc) fulfillment services (e.g., centralized ADM fulfillment for multiple sites/hospitals)?
Level of evidence
C - Multiple studies with limitations or conflicting results
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[1] M Boyd A, W Chaffee B. Critical Evaluation of Pharmacy Automation and Robotic Systems: A Call to Action. Hosp Pharm. 2019;54(1):4-11. doi:10.1177/0018578718786942
[2] Barker KN, Pearson RE, Hepler CD, Smith WE, Pappas CA. Effect of an automated bedside dispensing machine on medication errors. Am J Hosp Pharm. 1984;41(7):1352-1358.
[3] Klein EG, Santora JA, Pascale PM, Kitrenos JG. Medication cart-filling time, accuracy, and cost with an automated dispensing system. Am J Hosp Pharm. 1994;51(9):1193-1196.
[4] Tsao NW, Lo C, Babich M, Shah K, Bansback NJ. Decentralized automated dispensing devices: systematic review of clinical and economic impacts in hospitals. Can J Hosp Pharm. 2014;67(2):138-148. doi:10.4212/cjhp.v67i2.1343
[5] BD. Medication Safety and Quality of Care. Published June 2015. Accessed July 16, 2026. https://web.archive.org/web/20200711030719/https://www.bd.com/documents/international/white-paper/medication-supply-management/DI_King-Faisal-Hospital_WP_EN.pdf
[6] Meknassi Salime G, Bhirich N, Cherif Chefchaouni A, El Hamdaoui O, El Baraka S, Elalaoui Y. Assessment of Automation Models in Hospital Pharmacy: Systematic Review of Technologies, Practices, and Clinical Impacts. Hosp Pharm. 2025 Feb 27;60(4):338-352. doi: 10.1177/00185787251315622