There are limited data describing strategies to decrease distractions and interruptions in an inpatient pharmacy setting. Available literature consistently identifies frequent interruptions during medication order review, verification, preparation, and dispensing as contributors to reduced efficiency and increased risk of medication errors. Across observational and interventional studies, common sources of disruption include telephone calls, order status inquiries, missing medications, collea...
Distractions and interruptions are common in healthcare settings and pose a significant threat to human performance and patient safety, particularly during medication-related tasks. A distraction occurs when attention is diverted from a primary task, while an interruption occurs when a task is stopped to address another activity with the intention of returning later. In modern practice environments, multitasking is often expected, and pharmacists, technicians, and nurses may be distracted or interrupted as frequently as every two minutes. Sources of distractions may be voluntary, such as multitasking, checking emails or mobile devices, and socializing, or involuntary, such as hunger, fatigue, or stress. Interruptions are typically external and include phone calls, patient questions, conversations among colleagues, electronic health record alerts, and device alarms. These disruptions can impair concentration, increase cognitive load, contribute to forgetfulness, and lead to medicatio...
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A search of the published medical literature revealed
0 studies investigating the researchable question:
What are the best ways to decrease distractions in an inpatient pharmacy department?
Level of evidence
B - One high-quality study or multiple studies with limitations
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[1] Institute for Safe Medication Practices (ISMP). Minimizing distractions and interruptions during medication safety tasks. ISMP Medication Safety Alert! Acute Care. 2023;28(20):1-3.
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